Back to home

Legal

Privacy Policy

Last updated: September 8, 2026 — This policy covers GAMCA, the clinic management application provided by Air Computers, including how we handle data when sending WhatsApp notifications.

Data Protected
Encrypted Storage
WhatsApp Disclosed

Overview

This Privacy Policy describes how Air Computers ("the Company", "We", "Us", "Our") collects, uses, and discloses information when you use GAMCA ("the Application", "the Service"), the clinic management system used to register patients and manage their visit through reception, physical examination, pathology, and X-ray departments.

We collect and use personal data only as described in this policy and, where required by applicable law, only where We have a valid legal basis to do so, including your consent where consent is required.

Interpretation and Definitions

  • Account means a unique account created for a staff member to access the Service.
  • Application refers to GAMCA, the clinic management software provided by the Company.
  • Patient / You means the individual who registers at, or is treated by, the clinic using the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service Provider means any third party that processes data on the Company's behalf to help operate the Service, including Meta Platforms, Inc. for WhatsApp message delivery (see below).
  • Usage Data refers to data collected automatically through use of the Service.

Information We Collect

When a patient registers, We may collect:

  • Full name
  • Phone number
  • Photograph and biometric data (fingerprint / face verification) captured during identity checks at registration and department entry
  • Medical examination, pathology, and X-ray records generated during the visit
  • Basic device/usage data (browser type, access times) when staff use the admin system

We do not use tracking cookies on this website. The Application itself does not use browser cookies for advertising or analytics.

WhatsApp Notifications

When a patient registers at the clinic, We use the patient's name and phone number to send a registration confirmation message via the WhatsApp Business Platform, operated by Meta Platforms, Inc. ("Meta"). This may be extended to other clinic notifications, such as appointment or report status updates.

To deliver these messages, the phone number and message content are transmitted to Meta, which processes this data under its own privacy policy, available at whatsapp.com/legal/privacy-policy. Meta acts as an independent data processor for message delivery and does not use this data for its own advertising purposes.

Patients may decline WhatsApp notifications at any time by informing clinic reception staff, who will disable messaging for that patient's record.

How We Use Your Data

  • To register and manage a patient's visit across clinic departments
  • To verify identity via biometric checks between departments
  • To generate medical, pathology, and X-ray reports
  • To send registration confirmations and clinic notifications via WhatsApp
  • To manage staff Accounts and department-level access
  • To comply with legal and regulatory record-keeping obligations

How We Share Your Data

  • With Meta / WhatsApp Business Platform: phone number and message content, solely to deliver clinic notifications (see above).
  • With Service Providers: third parties that help Us host and operate the Service.
  • For legal reasons: where required by law or to respond to valid requests from public authorities.
  • With your consent: for any other purpose We disclose to you at the time.

We do not sell patient data to third parties.

Data Retention

We retain patient records for as long as necessary to comply with applicable medical record-keeping and legal obligations, and to resolve disputes. WhatsApp message logs are retained only as long as needed to confirm delivery, after which they are deleted or anonymized.

Security of Your Data

We use commercially reasonable technical and organizational measures — including role-based access control and biometric verification — to protect patient data. No method of electronic storage or transmission is 100% secure, and We cannot guarantee absolute security.

Your Rights & Choices

  • You may request access to, correction of, or deletion of your personal data by contacting Us below.
  • You may opt out of WhatsApp notifications at any time through clinic reception.
  • We may need to retain certain information where We have a legal obligation to do so.

Children's Privacy

Where a patient is a minor, data is collected and processed with the consent and involvement of a parent or guardian as part of the standard clinic registration process.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, you can reach Us:

Shop No 12 Israil Chawl, Opposite Central Bank, Street Mary Road, Tadwadi-Maazgaon, Mumbai-400010, Maharashtra
+91 9004081444 / +91 8369695352